Contact and support
Real people answer. Not a chatbot.
The right question should reach the right team. Patient, clinical, pharmacy, billing, and privacy questions each have a direct path. Existing patients get the fastest response through the secure patient portal.
Corporate contact
Med Miami, LLC
2460 SW 56th Ave
West Park, FL 33023
Support email: hello@medmiami.org, Monday to Friday, 9 AM to 6 PM Eastern. Real people answer.
Patient portal: patient.medmiami.org
Care and pharmacy support
Medical questionsCare is provided by clinicians affiliated with Beluga Health, P.A., 1321 Upland Dr., Suite 18399, Houston, TX 77043. Message your care team through the patient portal, or contact admin@belugahealth.com · belugahealth.com.
Pharmacy questionsPrescriptions are filled by The Pharmacy Hub, 2750 Bridge Way, Davie, FL 33314. Phone (888) 958-1382 · info@thepharmacyhub.com · thepharmacyhub.com.
Billing and cancellationEmail hello@medmiami.org or manage your plan in the patient portal. Cancellation never requires a harder method than enrollment.
Do not send health information by email
Ordinary email is not a secure channel. Do not send medical, prescription, identity, or payment information through regular email. Use the secure patient portal instead.
Call 911 or go to the nearest emergency room for a medical emergency.